As part of our bookings and cancellation policy, we require 3 days notice to cancel or reschedule your appointment.

Less than 3 days notice will result in you having to pay 50% of the service or treatment cost.

Same day cancellations and no shows will result in you having to pay 100% of the service or treatment cost.

If you cancel within the 72 hour period, you will be required to pay a booking fee to rebook your next service.

Thank you for your understanding,

The Hair Lab Team x